FAQs
Q1. How much will my rug cost ?
Q2. Can I have a rug made to my own design ?
Q3. Can you make a rug to fit my room ?
Q4. Can you match my existing decor ?
Q5. How long would it take to have a rug made especially for me ?
Q6. Is any child labour used to make your rugs ?
Q7. Are the weavers well paid ?
Q8. Will the rugs fade ?
Q9. How should I look after my rug ?
Q10. Do I need an underlay ?
Q1. How much will my rug cost ?
A1. This depends on the size of your rug and how much silk or hemp is used.
Indicative prices are available on application.
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Q2. Can I have a rug made to my own design ?
A2. We are happy to work with you on the development and manufacture of a rug to your
own design. An additional fee may be charged for a rug manufactured to your design.
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Q3. Can you make a rug to fit my room ?
A3. We can make rugs in any size from 0.6m x 1.2m up to 4m x 15m.
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Q4. Can you match my existing decor ?
A4. We can make any of our designs, or your own design, in any combination of 160 colours.
We can send you swatches of wool (for example, all of the reds in our range)
to help you select the appropriate colours for your rug. In addition, if you can supply
colour samples we can ask our manufacturer to try to match them.
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Q5. How long would it take to have a rug made especially for me ?
A5. You should allow up to 16 weeks from commission to delivery.
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Q6. Is any child labour used to make your rugs ?
A6. No child is employed in the making of our rugs. If you visit the factories
while the rugs are being made, however, you'll see babies and toddlers - this is
Nepal's version of work-based childcare.
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Q7. Are the weavers well paid ?
A7. Nepal is a poor country and the rug industry is its largest export earner.
By Nepal 's standards, the weavers are well paid: the average annual wage in Nepal
is approximately $350; the lowest annual wage in Kathmandu is about $700; at about
$1800 a year, our weavers are paid 50% above the average Nepali weaver's wages.
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Q8. Will the rugs fade ?
A8. Himalayan wool is believed to increase its lustre over time but any rug will
fade if it's exposed to direct sunlight or harsh chemicals. Properly maintained ,
our rugs will retain their beauty and lustre for decades. They come with a 15 year guarantee.
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Q9. How should I look after my rug ?
A9. If you allow dirt and grit to get into the pile, it will damage the rug.
You need to keep your rug clean: vacuum it regularly; soak up any spills immediately and
wash with lukewarm water and a gentle detergent. Your rug can be steam cleaned.
Rotating your rug every few months will help to maintain an even pile.
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Q10. Do I need an underlay ?
A10. If your floor is highly polished or uneven, you should consider using an underlay .
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