Caring for your rug

Proper care of your rug is essential to ensure it retains its original texture and appearance.

Vacuuming
Rotation
Dampness
Spills
Washing

Vacuuming
Rugs should be vacuumed regularly to prevent dirt and soil buildup. If your rug is not cleaned regularly, loose dirt and soil are dug into the pile, eventually causing damage to the rug fibres. Use a vacuum cleaner with good suction and a plain nozzle. Do not use a vacuum cleaner with a power brush or a "beater bar" as they can damage the top layer of a rug. You should also clean the surface beneath your rug.
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Rotation
Rotating your rug every few months ensures that no part of it suffers excessive wear. Rotation also helps to even out exposure to sunlight.
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Damp areas
Avoid putting your rug in a damp area as this can attract pests like moths and silverfish or lead to mildew.
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Spills
For food and beverage spills:
1. Clean all spills immediately, before they can dry. Scoop up as much of the spill as possible.
2. Blot the spill with a clean white, absorbent cloth or paper towel to extract excessive moisture. Do not rub or brush any spills.
3. Place some towels under the spot to stop the floor getting wet. Rinse the stain with lukewarm water and blot with clean, white cloth or paper towels. Press down firmly to remove as much moisture as possible. Repeat until no stain is evident on the cloth or paper towels.
4. If the stain remains, clean it with a mild liquid soap (do not use strong detergents) and lukewarm water (1 teaspoon of liquid soap to 1 litre of water). NOTE: Test for colour run in a small, inconspicuous area first. Apply the solution of mild soap and water on that area, press a clean, white, absorbent cloth or paper towel against it and check if any colour has bled onto that material or any discoloration has appeared on the rug. If discolouration occurs, seek the assistance of a professional cleaner.
5. If the colour does not run, apply the solution of liquid soap and water to the stain. Apply enough solution to cover the stain and let it soak for about 5 minutes. Work from the edge to the centre of the stain to prevent it from spreading.
6. Rinse with warm water and blot with a clean white, absorbent cloth or paper towel. Repeat until all detergent is removed. Do not rub or brush any spills.
7. Blot as dry as possible with a clean towel. When the nap feels dry, check the back of the rug to be sure the area is completely dry.
8. When the rug is completely dry, vacuum the pile to restore its texture.
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Washing
Your rug can be washed in water with a good wool mix. Please contact us for detailed instructions.
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